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The Dulce Dress is a mermaid shaped full length gown with a plunging neckline. It has doubled adjustable criss-cross straps threaded through bodice panels, exposed back with slight V shaped waistline and invisible zip closure at center back.
All clothing styles on our website are listed in their US sizing. Please note that when you receive your new item, it might have the AU sizing on it.
As you know, some items may fit differently than others. To help, please refer to product descriptions for hints on how specific items fit.
Please complete the contact form below if you have any questions, or need further information.
We want you to love your new purchase. If for any reason you’re unhappy with it, you can return it to us for a Store Credit if the item meets our returns conditions listed below. You can use this credit to purchase your new item. Store Credits do not expire. Order cancellations will also be for store credit only.
CLICK HERE FOR OUR RETURNS CENTER
All change of minds will be processed as store credit. You will be entitled to a refund or exchange where we are required to do so under any relevant laws including Consumer Law. Under Michigan Law, whether you can receive a refund is dependent on a retailer's return and refund policies.
Special Orders and Made to Order Items are Final Sale. Store Credit’s do not expire after issue date, can be used on any item in store and are processed within 5 business days of us receiving your item/s back. This policy applies to preorder items and order cancellations. JAUS does not take responsibility for purchases left unattended at the delivery address, should you wish to have signature at delivery, please note it on order.
Please check the size guide or chat/email us to confirm the right size for you if you're worried about sizing.
All items are checked before packaging and shipment. If an item is damaged on receipt due, JAUS will replace it for you.
PLEASE NOTE: Purchases made physically in-store at our Birmingham, Michigan Boutique have a 7 day return period. Please refer to your in-store receipt & in-store signage. The online return period of 2 weeks only applies for customers who placed their orders online.
HOW TO MAKE A RETURN
Items are to be sent back to JAUS at the cost of the customer. JAUS does offer a cheaper alternative return shipping label. If you decide to use it, the cost of the return label will be deducted from your store credit.