Bad shipping, nice dress
I would like to start off saying that I never review things online, but was fully prepared to give Jaus a one star review for the shipping. I will be returning the dress, because it doesn’t fit my body type well, but considering I was prepared to give one star and am returning the dress, yet still giving JAUS a four star rating, should say something about the quality. Quality- The dress that I received was exactly as pictured, great quality, and the right size. I was terrified to order from here based off of some of the reviews I read, but the dress I received was just fine. Customer service- Again, I read a lot of horror stories on here about customer service. However, when I called because my item hadn’t shipped after a week, a nice woman assured me that my dress would ship soon, and it did two days later. Thank you to the customer service lady that helped me. Shipping- Here’s where the minus one star comes in. One the website it says all US orders ship in a day. So you can understand my confusion/frustration when mine shipped in over a week. It took two weeks to get here since it shipped from Australia, so I understand why it took so long, but again I wish I had known that from the start. I will be returning the dress I bought because it’s just not my style, but I hope to exchange it with a different dress from JAUS.
My new favorite dress!
I was looking for a new dress to wear to a wedding and when I came across this one I just had to buy it. I'm always somewhat hesitant when it comes to ordering dresses online but once I received this dress and tried it on, I could not be happier. I love the shape of this dress and the tie back - no need to worry about a finicky zipper which is all too common these days. Definitely will plan to order more statement dresses from Jaus in the future. May even have to make a trip to their store at some point too!